How do I Edit My Review Criteria?
- In Tools -> Case Settings->Review-> Review Management->Workflow -> Review Criteria.
- Click On “Create New Review Criteria” it shows Existing Review Criteria. Select the Review Criteria to Edit.
- By using Connector, Can add two or more Phrase
- To edit the Phrase, Select the Phrase and click “Edit Search Phrase” which is on right side of the Search Term and make changes then click “Update”.
- To delete the existing Phrase from Search term, Select the Phrase and Click the “Delete Search Phrase”.
- To group two or more Phrase, Select a Phrase and click “Grouping Options” to open grouping which is on right side of the Search Term and to close grouping select another Phrase and click “Grouping Option”.
- Click “Update Review Criteria” button to save the changes.